Every review answered. Every star defended.
Pulse intercepts every guest review the moment it lands — across TripAdvisor, Google, Booking.com, and Yelp — then drafts sentiment-aware responses before you finish your morning espresso.
"The honeymoon suite was not what we booked. The view was a parking lot, housekeeping never came, and when I asked at the front desk they shrugged. Absolutely ruined our anniversary. One star."
Manual Managementvs. Pulse AI
Every hour your team spends drafting responses is an hour a bad review sits unanswered, compounding.
See where your property falls on this gap →
Run Your Free AuditFeel the differencebefore you commit
Each card is a live scenario. Touch them. Break them. See how Pulse handles what your team can't.
How fast do you respond?
A 1-star review lands at 11:47pm on a Friday. Toggle to see the difference.
Spin the sentiment wheel
Pulse reads emotional subtext, not just keywords. Select a tone below.
Write a fake bad review
Try: "The room was dirty", "Staff was rude", "Service was slow". Watch Pulse respond.
Every platform.Every review. Zero gaps.
Pulse listens everywhere guests talk. Not just the platforms you remember to check.
GMs who stoppedlosing sleep over reviews
“We were answering maybe 60% of reviews, and it took my team an average of 11 hours. Pulse changed that in week one. We're at 100% coverage, and our average response time is 4 minutes. Our Google rating went from 4.1 to 4.6 in 90 days.”
“Running 12 restaurant locations, reputation management was a full-time job I couldn't afford to hire for. Pulse handles the triage, matches our brand voice across every location, and flags anything that needs my personal attention. It's the ops hire I didn't know I needed.”
“A guest posted a scathing honeymoon review at 2am. By 2:02am, Pulse had drafted a response, flagged it as high-priority, and pinged me. I approved it from my phone in 90 seconds. The guest updated their review to 4 stars before checkout.”
Run Your Reputation Audit
Paste your Google Business listing URL. We'll analyze your current review response rate, average response time, and sentiment gaps — and show you exactly where you're bleeding stars.
Not ready for a full audit?
See how you compare to industry benchmarks→